Who we are

Our website address is: https://viktorveeq.com

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

1. Standard Business Terms

For ease of expression, ViktorVeeQ Network™ is referred to as “ViktorVeeQ Network™”, the Client is referred to as “the Client” and the full extent of the services and deliverable’s to be provided by ViktorVeeQ Network™ and the Client are collectively referred to as “the Project”.

Project Responsibility

ViktorVeeQ Network™ and the Client acknowledge that the success of the Project is the joint responsibility of both parties. Failure by either party to fulfill its obligations may impact the other’s ability to meet its obligations on the Project; ViktorVeeQ Network™ and the Client recognise they must both use all reasonable endeavours to meet agreed deadlines; ViktorVeeQ Network™ may appoint sub-contractors to assist in meeting its obligations on the Project; ViktorVeeQ Network™ will agree with the Client its needs for appropriate involvement of Client personnel, reasonable working accommodation, communications and access to equipment and packages.

Project Scope

The scope of the Project is described in the Memorandum (“the Invoice”) of Agreement. Although elements of the scope may necessarily change over time, ViktorVeeQ Network™ will have no obligations to proceed with any change proposed by the Client until the cost and schedule impact has been agreed. ViktorVeeQ Network™ will develop the cost and schedule impact of proposed changes within a reasonable period of receiving instructions from the Client. If the project is reliant on Client facilities, personnel or skills, ViktorVeeQ Network™ reserves the right to treat absences of Client facilities, personnel or skills as a proposed change in scope even if caused by circumstances beyond the Client’s control.

Confidentiality

During the Project, the Client is likely to have access to confidential information of ViktorVeeQ Network™, including (but not limited to) ViktorVeeQ Network™’ s past, present and future research, development, business activities, products, services and technical knowledge. Similarly, ViktorVeeQ Network™ is likely to have access to confidential information of the Client. Accordingly, each party (“the Recipient”) agrees and undertakes in favor of the other party (“the Protected Party”) that the confidential information of the Protected Party may be used by the recipient only in connection with the Project and will be kept in the strictest confidence and will not be disclosed to any third party except with the prior signed written approval of the Protected Party or pursuant to an order, directive or subpoena issued by any competent court or authority. The Client agrees that the Memorandum of Agreement (including its annexes) constitutes confidential information of ViktorVeeQ Network™ as contemplated in this paragraph.

Intellectual Property Rights

ViktorVeeQ Network™ will retain the intellectual property rights and copyright of any work performed by its personnel, save for all such work as is paid for wholly and exclusively by the Client, and may retain such copies of outputs and deliverables as are necessary for its reference purposes. ViktorVeeQ Network™ may re-use concepts and other outputs of the Project provided confidential information of the Client is safeguarded.

Liabilities

ViktorVeeQ Network™’ s objective is to work with the Client to achieve the business objectives of the Project. If, in doing so, the Client suffers damages resulting from an act or omission of a ViktorVeeQ Network™ director or employee, ViktorVeeQ Network™ would recognize this as its responsibility, up to but not exceeding the amount of fees received from the Client for that phase of work. The Client agrees that ViktorVeeQ Network™ shall be given a reasonable opportunity to remedy any failure or shortcoming in the delivery of the services / deliverables to the Client notified to ViktorVeeQ Network™ within six months of delivery. ViktorVeeQ Network™ undertakes, at its expense, to use all reasonable efforts to implement such remedy as soon as reasonably possible after any such failure is reported to ViktorVeeQ Network™. Subject to the financial limits set forth above, the Client agrees that this provision is the exclusive remedy available to the Client in the event of any failure or shortcoming in the project. ViktorVeeQ Network™ shall not be liable for any indirect or consequential loss or damage of any kind under any circumstances including negligence (whether arising under contract, common law or otherwise) including but not limited to loss of profits, loss or corruption of data, loss of operation time or loss of contracts, whether caused by its directors, employees, agents or others for whom in law it may be liable.

Copyright Infringement

ViktorVeeQ Network™ will defend, at its expense, a third party claim that any service or deliverable ViktorVeeQ Network™ has provided infringes a South African copyright. In the event that any damages are finally awarded against the Client in respect of such a claim, these will be paid by ViktorVeeQ Network™. This indemnity will not apply if the infringement is the result of the Client modifying, misusing or providing deliverables or services to a third party or failure to use enhancements supplied by ViktorVeeQ Network™ or information, documents, facilities or products which are supplied by the Client for the purposes of the Project. This indemnity constitutes the Client’s sole and exclusive remedy and the ViktorVeeQ Network™’ s entire liability with respect to any deliverable or service infringing any third party rights.

Force Majeure

ViktorVeeQ Network™ will not be liable for any delay in performing or failure to perform its obligations if such failure or delay is as a result of causes outside its reasonable control.

Agreement Termination

The Client may terminate or restrict ViktorVeeQ Network™’ s services at any time in which case the Client will be liable for all work done at ViktorVeeQ Network™’ s standard billing rates which may be higher than proposed rates contracted for the Project, since proposed rates will have included assumptions on the volume of work and levels of staffing at various stages. The Client will also be liable for any cancellation charges incurred by ViktorVeeQ Network™. ViktorVeeQ Network™ may terminate its participation in the project if its fees remain unpaid for sixty (60) days or if the Client commits significant or repeated breach of agreement.

Payment

The economics of ViktorVeeQ Network™’ s proposal are based on timeous payment of invoices to balance expenditures on research and development costs. As a consequence, all invoices for fees and expenses will be payable monthly on presentation or as scheduled in the Memorandum of Agreement. Any sum which remains outstanding beyond ten (10) days will bear 25% interest from the date of presentation until paid in full.

2. Terms of Use

ViktorVeeQ Network™ reserves the right to change the terms, conditions, and notices under which ViktorVeeQ Network™ website is offered, including but not limited to the charges associated with the use of ViktorVeeQ Network™ website.

Agreement between user and ViktorVeeQ Network™

ViktorVeeQ Network™ and the Client acknowledge that the success of the Project is the joint responsibility of both parties. Failure by either party to fulfill its obligations may impact the other’s ability to meet its obligations on the Project; ViktorVeeQ Network™ website is comprised of various web pages operated by ViktorVeeQ Network™. ViktorVeeQ Network™ website is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. your use of ViktorVeeQ Network™ website constitutes your agreement to all such terms, conditions, and notices.

No unlawful or prohibited use

As a condition of your use of ViktorVeeQ Network™ website, you warrant to ViktorVeeQ Network™ that you will not use ViktorVeeQ Network™ website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use ViktorVeeQ Network™ website in any manner which could damage, disable, overburden, or impair ViktorVeeQ Network™ website or interfere with any other party’s use and enjoyment of ViktorVeeQ Network™ website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through ViktorVeeQ Network™ websites.

Materials provided or posted to ViktorVeeQ Network™

ViktorVeeQ Network™ does not claim ownership of the materials you provide to ViktorVeeQ Network™ (including feedback and suggestions) or post, upload, input or submit to any ViktorVeeQ Network™ website or its associated services (collectively “submissions”). however, by posting, uploading, inputting, providing or submitting your submission you are granting ViktorVeeQ Network™, its affiliated companies and necessary sublicensees permission to use your submission in connection with the operation of their internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your submission; and to publish your name in connection with your submission. No compensation will be paid with respect to the use of your submission, as provided herein. ViktorVeeQ Network™ is under no obligation to post or use any submission you may provide and may remove any submission at any time in ViktorVeeQ Network™’ s sole discretion. By posting, uploading, inputting, providing or submitting your submission you warrant and represent that you own or otherwise control all of the rights to your submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the submissions.

Termination/access restriction

ViktorVeeQ Network™ reserves the right, in its sole discretion, to terminate your access to ViktorVeeQ Network™ website and the related services or any portion thereof at any time, without notice. General to the maximum extent permitted by law, “these terms and conditions will be governed by, and construed in all respects in accordance with the laws of South Africa, and subject to the exclusive jurisdiction of the South African courts in all disputes arising out of or relating to the use of ViktorVeeQ Network™ website. Use of ViktorVeeQ Network™ website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and ViktorVeeQ Network™ as a result of this agreement or use of ViktorVeeQ Network™ website. ViktorVeeQ Network™’ s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of ViktorVeeQ Network™’ s right to comply with governmental, court and law enforcement requests or requirements relating to your use of ViktorVeeQ Network™ website or information provided to or gathered by ViktorVeeQ Network™ with respect to such use. if any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and ViktorVeeQ Network™ with respect to ViktorVeeQ Network™ website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and ViktorVeeQ Network™ with respect to ViktorVeeQ Network™ website. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. it is the express wish to the parties that this agreement and all related documents be drawn up in English.

Reservation and non-waiver of rights

ViktorVeeQ Network™ reserves the right to amend or alter this policy at any time, and without notice to you. ViktorVeeQ Network™ reserves the right to take action against any individuals, companies or organizations that violate any of the prohibited activities set out herein, or engage in any illegal or unlawful activity while accessing our services, to the fullest extent of the law. ViktorVeeQ Network™ reserves the right, at its sole discretion, to act against other types of abuse not listed in this document and to investigate or prevent illegal activities being committed over our network. ViktorVeeQ Network™ reserves the right to monitor user and network traffic for site security purposes and prevent any unauthorised attempts to tamper with our site or cause damage to our property. ViktorVeeQ Network™ reserves the right to suspend, revoke or cancel ViktorVeeQ Network™’ s services to the customer/user if the safety and integrity of ViktorVeeQ Network™’ s resources are placed at risk in continuing to provide service to the subscriber/user. ViktorVeeQ Network™ reserves the right to remove any information or materials in whole or in part, that, in ViktorVeeQ Network™’ s sole discretion, is deemed to be offensive, indecent, or otherwise objectionable. ViktorVeeQ Network™ does not undertake to guarantee the security of any data passing through its networks. Although ViktorVeeQ Network™ will provide a “best effort” service, including regular updates on computer viruses and other threats to security of data, it is the responsibility of the communicating parties to safeguard their data, and ViktorVeeQ Network™ cannot be held liable for any loss or damage arising as result of the failure to do so.

3. Copywriting Terms

Copywriting Life Cycle

You will receive an invoice from ViktorVeeQ Network™. 50% deposit due. Meeting with ViktorVeeQ Network™ copywriter to conceptualize and create a timeline for your project. 1 Page sample provided to you for review. (At this point you are looking at the overall writing style and tone.) Your comments and requested changes will be addressed. Revision 1 provided to you for review. (At this point you are looking at the flow of writing, inclusivity and accuracy of information and general improvements) Your comments and requested changes will be addressed. Revision 2 provided to you for review. (This is your final opportunity to make changes. At this point you want to fine tune and point out anything that bothers you about the copy.) Any changes requested past this point in the process will be charged to you per hour. We will notify you before doing work that will incur an extra cost. Final changes will be made according to your request. 50% remaining fee due. Final copy will be handed over after full payment is made.

Please Note

This Life Cycle does not apply to monthly blog posts, articles, or copy shorter than 250 words.

4. Website Design Terms

To keep your project running on time please read and adhere to the “Life Cycle of a Website Design Project”. ViktorVeeQ Network™ assumes no responsibility for clients failure to do so. Steps marked in orange only apply to clients making use of ViktorVeeQ Network™’ s copywriting services. Clients who are not making use of this service may ignore these steps.

1. Deposit Due

A deposit of 50% of the total fee is due before any work will commence.

2. Project Questionaire

Upon receipt of the proof of payment of the deposit. . a) ViktorVeeQ Network™ Project Manager will forward to the client three themes to choose from and a link to a project questionnaire. Please take the time to fill out the questionnaire in as much detail as possible as this will help with the creation of the website. The client must also select 1 of the 3 themes. Please be sure that the chosen theme suits the website needs as this cannot be changed at a later stage. . b) The questionnaire and chosen theme must be submitted within 48 working hours of receiving the link from the Project Manager. . c) Our themes come with varied functionality. If at any stage of the project the client requests integration that is not incorporated in the chosen theme additional setup costs will incur to the client. . d) Should the client wish to make use of ViktorVeeQ Network™’ s copywriting services project timelines will be affected and additional project steps will apply. Clients who are not making use of this service may ignore these steps.

3. Specifications and Meeting

a) A meeting (digital/ physical) will be set between the client and a designer from ViktorVeeQ Network™ in order to discuss the project. . b) ViktorVeeQ Network™ copywriter will be present at this meeting. The client and copywriter will compile a project brief together in this meeting. The copywriter will assess the project and set a timeline. . c) Minutes will be taken at this meeting and forwarded to the client via e-mail as a Memorandum of Agreement. The client must reply to this e-mail, approving the minutes in order for the project to proceed.

4. First Revision – Copywriting

COPYWRITING WILL NOT COMMENCE UNTIL A 50% DEPOSIT OF THE COPY FEE HAS BEEN PAID AND THE COPYWRITER HAS RECEIVED ALL CONTENT THAT MAY HAVE BEEN REQUESTED FROM THE CLIENT, PERTAINING TO THE COPY. . a) A first revision will be compiled according to the brief and sent to the client for review.

5. Client Review – Copywriting

a) The client will have 48 working hours to review the copy. . b) Changes must be requested by using the ‘comment’ feature within the Word Document sent to the client by the copywriter. . c) The client accepts that by not communicating with ViktorVeeQ Network™ during the review period, ViktorVeeQ Network™ will accept the client’s silence as agreement to a finished product. In which case 50% of payment must be made by the client.

6. Second Revision – Copywriting

a) A second revision will be compiled according to changes outlined by the client from revision 1. Revision 2 will be sent to the client for review.

8. Final Revision – Copywriting

a) The final revision will be complied based on the requested changes from revision . b) The client will only receive the final revision once ViktorVeeQ Network™ has received proof of payment of the remaining 50% of the copy fee. . c) Should the client request further changes to the copy, the current hourly fee will apply.

9. Website Development

Once a theme is chosen, all content is received, the questionnaire has been completed and the client has met with the applicable parties from ViktorVeeQ Network™, the project will be assessed by ViktorVeeQ Network™ and the client will be provided with a time frame in which the first draft will be developed and produced. . ViktorVeeQ Network™ WILL NOT COMMENCE WEBSITE DESIGN OR DEVELOPMENT UNTIL STEPS 1-8 HAVE BEEN COMPLETED AND RECEIVED BY THE PROJECT MANAGER.

10. First Draft

a) The first draft will be a complete product based on the chosen theme, initial project questionnaire and presented copy (from the client or copywriter). . b) Once ViktorVeeQ Network™ has compiled the first draft it will be sent to the client for revision.

11. Revision 1

a) Once the client has been sent the first draft s/he has 48 working hours to review the draft and request changes. . b) Changes may ONLY be requested in one of two ways. By completing the Website Revision Form and e-mail the Website Revision Form to ViktorVeeQ Network™, or, by meeting with a member of ViktorVeeQ Network™ to discuss your revision. During this meeting, the Website Revision Form must be completed and agreed upon. We strongly recommended meeting with us. . c) Please note that the Website Revision Form will be considered the complete brief for the first revision, so it is important that you include all of the updates / changes in detail. Your document should be sectioned into pages, as per your website pages. . d) The client accepts that by not communicating with ViktorVeeQ Network™ during the revision period, ViktorVeeQ Network™ will accept the client’s silence as agreement to a finished product. In which case 40% of payment must be made by the client.

12. Revision 2

a) Once the client has been sent Revision 1, he/she has 48 working hours to review the draft and request changes. . b) Changes may ONLY be requested in one of two ways. By completing the Website Revision Form and e-mail the Website Revision Form to ViktorVeeQ Network™, or, by meeting with a member of ViktorVeeQ Network™ to discuss you revision. During this meeting, the Website Revision Form must be completed and agreed upon. Please ensure you include any changes you may wish to make as this is your last opportunity to do so, provided for in your quote. We strongly recommended meeting with us. . c) Please note that the Website Revision Form will be considered the complete brief for the second revision, so it is important that you include all of the updates / changes in detail. Your document should be sectioned into pages, as per your website pages. . d) The client accepts that by not communicating with ViktorVeeQ Network™ during the revision period, ViktorVeeQ Network™ will accept the client’s silence as agreement to a finished product. In which case 40% of payment must be made by the client.

13. Additional Revisions

a) Revision 2 will be considered the final draft, unless additional revisions 3 & 4 are requested. . b) Additional revisions will be quoted separately from the initial quotation. Work will only commence once the quote has been formally accepted. . c) Please note that additional revisions will only be undertaken once the invoice for revision one and two has been settled. Additional revisions will be considered a new project.

14. Final Draft

a) The client is sent the final draft along with a second invoice of 40% of the total fee.

15. Going Live–The Final Product

a) The website will be taken live. Once it has checked and confirmed to be fully functional the client will receive an invoice for the final 10% payment. . b) In order for a website to be taken live the client must have a registered domain and a working hosting environment. Should the client choose to host through ViktorVeeQ Network™, ViktorVeeQ Network™ can take the website live. Should the client wish to use another service provider ViktorVeeQ Network™ will require Cpanel/FTP details – the client can obtain these from their service provider. Additionally, clients will need to ensure that the service provider has set up MySQL database before ViktorVeeQ Network™ can take the site live. . c) Only upon settlement of the full fee will the client be sent his/her login details . d) Receipt of the final 10% marks the project complete. The website is now a live, complete and working final product.

16. Additional Changes

a) Any additional changes or modifications the client would like ViktorVeeQ Network™ to implement to the live website will be charged at the current hourly rate. The changes will fall into a new working cycle as they are considered a new project

17. Training

a) Once the website has been taken live the client is entitled to a free 55 minutes training session on ‘how to update and maintain’ their website moving forward. .#0078ff b) If the client requests further training ViktorVeeQ Network™ consulting fee will be charged per 55 minutes thereafter. . c) All training is done via any preferred video method.

18. Improvement, development and maintenance

a) Should the client wish to improve their online presence, please contact us . b) Should the client require ViktorVeeQ Network™ to maintain their website, an hourly fee will be charged. . The client needs to accept the quotation before any work will commence. . Payment is to be paid in FULL after all changes are completed. . Any changes or updates requested that take up to 4 hours to implement from our end have a turnaround time of up to 3 working days; . Any updates that exceed 4 hours will have an added turnaround time of 1 working day per 2 hours. We understand that majority of updates or changes are urgent so we therefore will try our best to prioritize these changes or updates. . Should a Client choose to maintain their own website, ViktorVeeQ Network™ cannot be held responsible if anything breaks during content updates, plugin additions as well as theme updates. This also pertains to anything that the Client has chosen to edit without our knowledge and/or approval. Alternatively feel free to get ViktorVeeQ Network™ to maintain your website at our hourly rate. If you choose to update your own website and in rare cases the website does break and is unfixable we can always restore a previous backup for you upon your request.

2.1 Themes, Plugins & Software

a) ViktorVeeQ Network™ builds their websites using the open source content management system (CMS) called WordPress, we are then obligated to abide by their terms of use which means if you choose to use ViktorVeeQ Network™’ s services you accept these terms and warrant that ViktorVeeQ Network™ will not be responsible for any damages or faulty software from WordPress.org. . b) ViktorVeeQ Network™ also builds their websites using premium third party themes and plugins, using reputable companies such as Themeforest or Colorlib. Although these companies are trustworthy and meet current website standards, we cannot be responsible for any broken, faulty or damaged themes or plugins as we have no control over any third party software and or products.

2.2 Viruses & Outdated Websites

a) ViktorVeeQ Network™ takes all the security precautions on our Clients websites and includes the relevant security plugins as well as keeps its servers secure wherever possible. However we cannot guarantee the prevention of hacks, viruses or unexpected data deletion and cannot be held liable for any such damages as a result. . b) ViktorVeeQ Network™ cannot be responsible for any websites that have stopped working or have become faulty over time due to the website becoming “outdated”. Outdated websites can be affected due to many aspects, such as new browser software, outdated web code, etc. ViktorVeeQ Network™ cannot be expected to keep your website updated in every aspect without being compensated to do so. In this situation the Client may opt to have their website redeveloped.

2.3 Refunds

a) Should a client request their 50% deposit be returned within 5 working days of payment, and no longer require ViktorVeeQ Network™ services, ViktorVeeQ Network™ will gladly process the refund. Deductions may apply for resources already spent on the project. . b) If 5 working days have passed since payment, ViktorVeeQ Network™ will not process refunds.

5. Monthly Payments

Once Off Payment

When you sign up for a monthly payment website, there is a once-off setup fee for the development of the website. Please view our Website Design Terms for all the information on our website designs.

Monthly Payments

For the monthly payments, we only accept monthly credit / debit card payments. Monthly payments are facilitated through our Payfast payment gateway who are an approved payment gateway for First National Bank South Africa. Payfast uses Extended Validation SSL with 256-bit encryption. Only two of the four major South African banks use this –the highest– level of encryption currently available. No credit card details are stored on the website. Customers may go to https://www.payfast.co.za/ to view more details on their security and credibility.